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Privacy Policy for SORO Website

Effective Date: [1st July 2021]

1. Introduction

Welcome to SORO! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make use of our ecommerce website (the “Site”) and services (the “Services”). By accessing or using our Site and Services, you agree to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your information.

2. Information We Collect

We may collect both personally identifiable information (“Personal Information”) and non-personally identifiable information (“Non-Personal Information”) when you interact with our Site and Services. The types of information we may collect include:

A. Personal Information:

– Name

– Email address

– Postal address

– Phone number

– Payment information (credit card details, bank account information, etc.)

– Billing and shipping information

– Account login credentials

B. Non-Personal Information:

– IP address

– Device information (device type, operating system, browser type, etc.)

– Cookies and similar tracking technologies

– Usage data (pages visited, time spent on the Site, clickstream data, etc.)

3. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

A. Providing and Improving Services:

– Process and fulfill orders

– Personalize your shopping experience

– Respond to your inquiries and requests

– Improve our Site and Services

– Prevent fraudulent activities

B. Marketing and Communication:

– Send promotional materials and offers

– Notify you about new products and features

– Deliver relevant advertisements

– Communicate changes to our policies or terms

C. Legal Compliance:

– Comply with applicable laws and regulations

– Enforce our terms and conditions

4. Data Security

We take the security of your information seriously and employ reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Similar Technologies

SORO uses cookies and similar technologies to enhance your experience on our Site. Cookies are small data files that are stored on your device when you visit certain websites. They help us remember your preferences and improve the overall user experience. By using our Site, you consent to the use of cookies and similar technologies.

6. Third-Party Services

We may engage third-party service providers to assist with various aspects of our operations, such as payment processing, shipping, analytics, and marketing. These third parties may have access to your Personal Information to perform their services on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Choices

A. Opt-Out:

You have the option to opt-out of receiving marketing communications from us by following the instructions provided in the emails or by contacting us directly.

B. Access and Correction:

You can review and update your Personal Information by logging into your account on the Site. If you need further assistance, you may contact us at [insert email/contact details].

8. Children’s Privacy

SORO’s Site and Services are not intended for use by children under the age of 13. We do not knowingly collect Personal Information from individuals under 13 years of age. If you are a parent or guardian and believe that your child has provided us with their Personal Information, please contact us, and we will promptly delete the information.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Site. Please review this page periodically to stay informed about our data practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [support@soro-health.com].


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Welcome to prescription area, Please upload your prescription and we will get in touch with as soon as possible

Submit Prescription

Maximum file size: 2MB

Please read this disclaimer carefully before submitting your prescription online. By submitting your prescription through this online platform, you acknowledge and agree to the terms outlined below:

1. Prescription Accuracy

1.1. You are solely responsible for providing accurate and complete information when submitting your prescription online. Any inaccuracies or incomplete information may lead to delays or errors in processing your prescription request.

1.2. It is your responsibility to ensure that the prescription details provided, including medication names, dosages, and any other relevant information, are correct.

2. Prescribing Authority

2.1. Only licensed healthcare professionals are authorized to prescribe medications. The prescription submitted through this online platform will be evaluated by a qualified healthcare provider for appropriateness and accuracy.

2.2. The decision to approve or decline a prescription request is at the sole discretion of the prescribing healthcare provider.

3. Prescription Processing

3.1. The processing of your prescription request may take time, and it is subject to availability of the prescribed medication.

3.2. Submission of a prescription request does not guarantee that the prescription will be approved or filled.

4. Privacy and Security

4.1. We take the privacy and security of your personal and medical information seriously. Your prescription information will be handled in accordance with our Privacy Policy.

4.2. Despite our best efforts to protect your information, please be aware that no online platform can guarantee 100% security.

5. No Doctor-Patient Relationship

5.1. Submitting a prescription through this online platform does not establish a doctor-patient relationship between you and the healthcare providers associated with this platform.

5.2. This online prescription submission is not a substitute for a face-to-face consultation with a qualified healthcare provider.

6. Changes to Prescriptions

6.1. If any changes or adjustments are required to your prescription, the prescribing healthcare provider will contact you through the contact information provided.

6.2. Do not make changes to your medication regimen without consulting the prescribing healthcare provider.

7. Limitation of Liability

7.1. This online platform and its affiliates shall not be liable for any damages, losses, or liabilities arising from the submission of prescriptions or any related services.

7.2. You acknowledge that the use of this online prescription submission platform is at your own risk.

By submitting your prescription through this online platform, you acknowledge that you have read, understood, and agreed to this disclaimer.

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