Privacy Policy for SORO Website

Effective Date: [1st July 2021]

1. Introduction

Welcome to SORO! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make use of our ecommerce website (the “Site”) and services (the “Services”). By accessing or using our Site and Services, you agree to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your information.

2. Information We Collect

We may collect both personally identifiable information (“Personal Information”) and non-personally identifiable information (“Non-Personal Information”) when you interact with our Site and Services. The types of information we may collect include:

A. Personal Information:

– Name

– Email address

– Postal address

– Phone number

– Payment information (credit card details, bank account information, etc.)

– Billing and shipping information

– Account login credentials

B. Non-Personal Information:

– IP address

– Device information (device type, operating system, browser type, etc.)

– Cookies and similar tracking technologies

– Usage data (pages visited, time spent on the Site, clickstream data, etc.)

3. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

A. Providing and Improving Services:

– Process and fulfill orders

– Personalize your shopping experience

– Respond to your inquiries and requests

– Improve our Site and Services

– Prevent fraudulent activities

B. Marketing and Communication:

– Send promotional materials and offers

– Notify you about new products and features

– Deliver relevant advertisements

– Communicate changes to our policies or terms

C. Legal Compliance:

– Comply with applicable laws and regulations

– Enforce our terms and conditions

4. Data Security

We take the security of your information seriously and employ reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Similar Technologies

SORO uses cookies and similar technologies to enhance your experience on our Site. Cookies are small data files that are stored on your device when you visit certain websites. They help us remember your preferences and improve the overall user experience. By using our Site, you consent to the use of cookies and similar technologies.

6. Third-Party Services

We may engage third-party service providers to assist with various aspects of our operations, such as payment processing, shipping, analytics, and marketing. These third parties may have access to your Personal Information to perform their services on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Choices

A. Opt-Out:

You have the option to opt-out of receiving marketing communications from us by following the instructions provided in the emails or by contacting us directly.

B. Access and Correction:

You can review and update your Personal Information by logging into your account on the Site. If you need further assistance, you may contact us at [insert email/contact details].

8. Children’s Privacy

SORO’s Site and Services are not intended for use by children under the age of 13. We do not knowingly collect Personal Information from individuals under 13 years of age. If you are a parent or guardian and believe that your child has provided us with their Personal Information, please contact us, and we will promptly delete the information.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Site. Please review this page periodically to stay informed about our data practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [support@soro-health.com].

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